Website Design & Development

What’s the difference between a responsive & mobile website?

A fully responsive website automatically configures the layout of the website to be responsive across most tablet & mobile devices (covers screen widths of 1920px, 1024px, 768px, 480px and 320px).  For example;

  • the menu will change to a scroll or hamburger icon with dropdown
  • content will either be turned off of moved so that it displays appropriately for the viewing device.

This is fast becoming the preferred industry standard and much easier for the website owner.  One place to update and add content.


Mobile websites are usually seperate to your main website that will display on mobile devices only and often specific devices.  In a lot of cases it involves running two lots of software and updating the content twice or least checking that it transfers across correctly.

Customers often complain that they can’t access the full website if there is a mobile site is active.  You can usually tell if a site is running a mobile if it has “m.” in front of  Unless you have an onsite developer (like facebook), it can work out expensive updating the software to support new devices as the come onto the market.

What is a theme or template?

WordPress uses the terminology “theme” to describe the design or look of your website.  Some designers also call this a template.  In most cases, these show different layouts that your site can be displayed and usually have custom code to give it a unique look.

What is Open Source?

Open Source refers to the type of software used to build websites.  It’s free for all to use.

Plugin or app developers love building functionality giving you, the website owner lots of choice when it comes to adding to your website.  Whether it be an image gallery, accommodation, class or event booking, Shopping cart, etc.  The options are endless.

What it means for you?

Most importantly, you’re not locked into;

  • Relying on a particular hosting company – You can move your website whenever you need to!
  • You don’t need to buy or continue to pay for software updates.  Most open-source software is updated for free (however, your theme/template may not be compatible). Note that some plugins used on your website may be covered by commercial licenses, and not open source licenses, meaning that if you want ongoing support or updates for these plugins, you will need to pay a yearly maintenance fee.
  • You can log into the admin section of your website and update or add to it at any time – you just need to have internet access.

Other advantages:

Rather than paying tens, maybe even hundreds of thousands of dollars for functionality (online shopping, membership/ticketing systems, e.t.c) being custom built from scratch, Guy Designs can start with an off the shelf plugin and customise it to your specifications at a much reduced cost.

What is a plugin?

Plugins is a term that WordPress uses to describe software or an app.  These are added to the WordPress software/platform to run particular functionality, such as forms, testimonials, image galleries, membership systems, forums, etc.

What is WordPress?

WordPress is the open source software used to develop the themes and is constantly being improved and updated for security.  It’s one of the most popular website platforms world-wide, loved by industry experts and novices for it’s ease of use and ability to grow with your business.  There’s a plugin for almost everything you could need for your website & did we say that it’s easy to use?

Website Security

Updating plugins on your website

You’ll see a notification message at the top of the admin dashboard or in the plugins section.  If you have a hosting or maintenance package with Guy Designs, we do all of this for you!

If you don’t have a hosting package with us, it’s something that can be done by someone that is comfortable checking it’s compatibility to WordPress, the theme & other plugins running on the site.  We always recommend taking a back-up of your website & checking developer notes for each active plugin prior updating these yourself.    Contact us if you have any queries!

How often should my website be backed up?

We always recommend taking a back-up of your website on a daily basis & keeping a copy for at least 14 days, just incase.  If you have a hosting package with Guy Designs, we do all of this for you but always recommend that you also keep your own copies.  Contact us if you have any queries!

Domains & Hosting

What is bandwidth & how much do I need?

Web hosting bandwidth is the amount of data that a website can deliver to its visitors over a certain period of time. Hosts typically describe the bandwidth associated with their plans by how much data can be delivered in a given period of time — usually in terms of gigabytes per month.
If you don’t host large media files or do a lot of streaming, you can usually get by with under 10 GB per month. For example, a modestly-popular blog with 1000 visitors per day, a 100 kb page size, and 2 page views per average visitor will only need about 8.5 GB of bandwidth per month.

Explain Disk Space & will I run out?

Disk space, also known as storage or web space, is the amount of room on a server available to store the content (text, images, code, databases, etc.) of your website.

The current version of WordPress takes up roughly 50MB of disk space; then, don’t forget themes (about 25MB on average), plugins (about 100MB), uploaded content (825MB on average), and your MySQL database (about 85MB) — a grand total of just barely more than 1GB. That figure can fluctuate wildly depending on the website you’re seeking to create. Personal websites and blogs are usually pretty small, while portfolios, agencies, and small businesses will require a bit more room to store more images and multimedia. Online stores have to deal with a much larger reliance on high-quality images and videos, meaning they will require a lot more disk space.

We provide 10Gb of disk space for your website (including any email accounts), and for most customers this more than meets their needs. If more disk space is required, we can provide this for a modest additional yearly fee.

How do I register a domain name?

We can take care of all your domain registration needs. Just let us know what you are wanting, and we can let you know the next step.


How do I get an email address

The first step is to get your domain name registered. If you’ve taken care of that, then you need email hosting. There’s two options available:

  • We can provide email hosting on our server, either with website hosting, or just with email hosting. This will provide you with POP3 and IMAP capable connections (using common email clients like Microsoft Outlook), webmail, and the ability to forward to other web based mail services such as Gmail.
  • You can purchase email services through a provider such as Office365 or Google Business Services (they usually charge per email address), and we can configure your hosting account so that the email is connected correctly

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